If your broken drive is a Transcend, skip the generic MPTool. Use the custom Transcend SMI MPTool Packs curated specifically for JetFlash layouts. To provide the exact solution for your USB drive, tell me:

Click the button on the right side of the interface.

Highly compatible with a massive database of industrial firmware.

If prompted for a password, type 320 or leave it blank (depending on the build version).

Click if the software does not automatically recognize the hub position.