Copy everything in this folder to a safe location on your desktop.
Below is a comprehensive guide to resolving this error across Steam, Epic Games Store, and console platforms. 1. Delete the Corrupted Profile File (PC Fix)
Right-click the game in your Steam Library > Properties > General > toggle off Steam Cloud . shadow of the tomb raider failed to load profile
If your Documents folder is backed up by OneDrive , ensure the service is running. If it's paused or disconnected, the game may lose "permission" to read your save path.
The most common fix involves deleting the specific file that tracks your profile settings and achievements. This forces the game to generate a fresh one without touching your actual mission progress. Copy everything in this folder to a safe
The game will act like it's the first time you’ve launched it. Your saves should now be accessible in the "Load Game" menu. 2. Disable Cloud Sync Conflicts
Often, the error is caused by a buggy cloud sync that keeps downloading a "corrupted" version of your profile. Delete the Corrupted Profile File (PC Fix) Right-click
Since the Epic version has known bugs with cloud saves, players often recommend playing with the launcher in "Offline" mode to bypass profile checks.
Ensure Cloud save synchronization is toggled off in settings if you are using an integrated launcher. 3. Check for Permission & Antivirus Blocks