These plugins are developed by independent contributors to add specific features like automation, UI improvements, and third-party integrations. Plugin Name Description Autocloser
Newer plugins increasingly focus on integrating AI to assist support agents in daily tasks.
: Offloads ticket attachments from the database to the web server's filesystem to improve performance. osticket plugins list
: Adds an extra layer of security for staff logins. Popular Community & Third-Party Plugins
Enables Markdown syntax in ticket threads for better formatting. These plugins are developed by independent contributors to
Allows for hierarchical parent-child relationships between tickets.
Archives tickets before deletion to keep a record of old data. Slack / MS Teams : Adds an extra layer of security for staff logins
Developed and maintained by the osTicket team, these plugins are considered stable and essential for modern help desk requirements like secure email and external authentication.
: Tracks activities performed by agents and users for accountability and security.
Embeds images and files directly in the ticket thread for quick viewing. Subticket Manager