As tracking moves into immersive spaces (tracking eye movements in VR, for example), data ethics become paramount.
Despite the high-tech focus, Kotler emphasizes that the purpose remains human. Marketing 6.0 uses "cool" technology to solve "warm" human problems—enhancing sustainability, improving accessibility, and fostering deeper emotional connections. Why Now? The Gen Z and Gen Alpha Factor kotler marketing 6.0
The goal is no longer just "engagement" but "immersion." This involves moving beyond 2D screens. Whether it’s a virtual showroom in the Metaverse or an AR filter that lets a customer "place" furniture in their living room, the brand becomes an interactive environment. 2. The Phygital Journey As tracking moves into immersive spaces (tracking eye