Look for a utility named or use the Genetec Toolchest if installed. Run the application as an Administrator. Select the Admin user. Enter and confirm your new password. Click Apply or Reset . Method 2: Resetting via the SQL Database
Open the file explorer and navigate to the Genetec Security Center folder (typically C:\Program Files (x86)\Genetec Security Center X.X\ ).
Store the master Admin credential in a secure corporate password manager rather than on sticky notes or unencrypted text files. genetec config tool default password
Often used combinations like admin/admin , admin/12345 , or root/pass . To add these to the Config Tool: In Config Tool, go to the Video or Access Control task.
Select the unit and enter the specific username and password required by that physical device. Best Practices for Genetec Password Security Look for a utility named or use the
The setup wizard asks you to define the password for the primary administrator account.
Genetec technical support provides a specific SQL script that clears the password hash for the Admin user or inserts a temporary known hash. Enter and confirm your new password
When you install Genetec Security Center for the first time, the system prompts you to create a custom password for the default user account. Genetec does not ship its software with a universal, hardcoded factory default password for the Config Tool to ensure system security.