🚀 Never attempt to use this tool over Wi-Fi. A stable wired connection is required to prevent data corruption during the reset process.
Before attempting to use the software, you must put your Canon printer into Service Mode. This is a special boot state that allows the software to communicate with the hardware. Turn off the printer but keep it plugged in.
Displays the specific firmware version and serial number of the connected device. How to Use the Utility Safely
Release the Resume button while still holding the Power button. Press the Resume button 5 times in quick succession.
While this tool is highly effective for models like the Canon MG series, IP series, and early IX series, users with modern G-series or Maxify printers should look for newer versions of the Service Tool, such as V5103 or higher, to ensure full compatibility and safety.
Using the Canon Service Tool V3600 carries risks. If used incorrectly, it can permanently lock the printer's mainboard.
Clears the internal counter to bypass the 5B00 error.
Release both buttons. The power light should blink and then stay solid, indicating Service Mode is active.
Prints detailed nozzle checks and alignment patterns to diagnose hardware health.
The V3600 version is legacy software. It is optimized for Windows XP, Windows 7, and Windows 8. Users on Windows 10 or 11 may need to run the application in "Compatibility Mode" to ensure it functions correctly.