If the standard desktop app fails, many users recommend downloading the Astro Command Center from the Microsoft Store instead.
While official releases have slowed, the current stable firmware versions for the Gen 4 are: 39964.43 Base Station: 40372.43 Troubleshooting Common Update Issues astro a50 gen 4 firmware update
Place your headset securely into the base station. The charging lights should be visible. If the standard desktop app fails, many users
Ensure the switch on your base station is set to PC (not PS4/PS5 or Xbox). If the standard desktop app fails