Sustainability sites for Australian companies sometimes use "Geo-blocking" or strict security filters to prevent bot attacks from specific regions. If your VPN is set to a country outside of Australia, or if you are using a high-security corporate VPN, the website’s firewall might be flagging your IP address as suspicious.
Go to your browser settings, find "Privacy and Security," and clear your browsing data—specifically Cookies and Cached images/files . Restart your browser and try the URL again. 2. Check Your VPN Settings
Troubleshooting "Access Denied" on Sustainability Portals: A Guide to Getting Back Online access denied https wwwxxxxcomau sustainability fix
Open a New Incognito Window (Ctrl+Shift+N or Cmd+Shift+N). If the site works there, one of your extensions is the problem. You can then disable them one by one to find the offender. 5. DNS Propagation and ISP Issues
Navigate to the homepage (e.g., ://xxxx.com.au ) and use their internal search bar. Type "Sustainability Report 2024" or "ESG Portal" to find the current, live link. 4. Check for Incognito Mode Restart your browser and try the URL again
Most "Access Denied" errors (specifically errors) happen because your browser is sending outdated or "corrupt" identification data to the website. The server sees your old session info, gets confused, and shuts the door.
Open Terminal and type sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder . Summary Checklist Refresh with a hard reload (Ctrl + F5). Switch off your VPN or set it to Australia. Clear cookies for that specific site. Search for the page directly from the company’s homepage. If the site works there, one of your
Sometimes browser extensions (like ad-blockers or privacy shields) interfere with the way a site’s security script runs.